Data Activation

<p> I have once again been unable to purchase data bundles using the Vodacom app or the *111# option. This has once again resulted in me being charged out-of-bundle rates for data usage when I have in fact tried to purchase data bundles and have been unable to do so through no fault of my own!!</p> <p>I am of the view that it is grossly unfair to be charged a higher rate for a service when Vodacom does not make it possible for me purchase data through self-help options.</p> <p>I request that my data usage charges be reviewed and Vodacom instead charges this usage at in-bundle rates.</p> <p><br />Regards<br />Nicky</p>