IR
Ian R
1 reviews | Active since Nov 2010
19 Dec 2023, 06:42
Data abuse
I have continued mobile data usage that Vodacom cannot explain or stop. My 7 day account shows data usage of apps as below consuming 90% of my data
* I do not have Tumblr installed 37.4mb * I do not use iCloud.9mb * Unidentified usage 2.3mb * What is Telegram messaging.3mb
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Dec 2023, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Dec 2023, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
IR
Ian R's updateReviewer Update
20 Dec 2023, 16:16Thx downloaded My Data Manager and this helps identifying apps using data.
IR
Ian R's update20 Dec 2023, 16:16
Reviewer Update
Thx downloaded My Data Manager and this helps identifying apps using data.