pK
pontsho K
1 reviews | Active since Jun 2021
04 Jun 2021, 11:55
data
HelloPeter I am vodacom user and i am not happy with the way they have handled my complain. Because of the the pandemic everyone is working from home with said my compony bought a 20 GB data for me they by mistake recharged *** instate of *** i then contacted them to ask if it is possible for them to assist me get the data from the wrong recharged user but up to date i still haven't received my data and i feel like there is nothing been done to resolve this issue
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Replies (1)Vodacom's replyOfficial
04 Jun 2021, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2021, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
