pK
pontsho K

1 reviews | Active since Jun 2021

04 Jun 2021, 11:55

data

HelloPeter I am vodacom user and i am not happy with the way they have handled my complain. Because of the the pandemic everyone is working from home with said my compony bought a 20 GB data for me they by mistake recharged *** instate of *** i then contacted them to ask if it is possible for them to assist me get the data from the wrong recharged user but up to date i still haven't received my data and i feel like there is nothing been done to resolve this issue

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2021, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team