TK
Tebogo K

1 reviews | Active since Aug 2018

27 Jan 2021, 10:29

Data

I am not happy at all with Vodacom. I Bought 2 GB at 08:30:20 and in less than an hour i get a notification that i am left with less than 600 MB. When i call, i am told that it is the phone that i am using, but all my applications do not update without my permission. I asked them to check their side to say which app or site is eating my data, i am told that the system is offline. And that it's unfortunate the problem is not on their side.

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Replies (1)
Vodacom
Vodacom's reply27 Jan 2021, 11:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team