DATA

Item: Vodacom
Rating: 1
Author: Melissa A

<p>So every month im going to have this issue of data getting finished with in the 1st week of the month i am so sick of a consultant telling me i used my data..... of coz ive been using my data but for 2GBS to finish in 5 days that is ****en bull**** i want to cancel my contract and move to cellc i cant keep on writing hello peter complaints for it to happen again no ****! Ive attached a screenshot showing my data and also showing that my backround data has been restricted!!!!</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Apr 2017, 10:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Apr 2017, 10:13

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

10 Apr 2017, 10:06

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per SMS Communication, query has now been Resolved.

Best regards,

Vodacom's reply10 Apr 2017, 10:06

Official

As per SMS Communication, query has now been Resolved.

Best regards,

DATA

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