Data
<p>Every month I have 200MB data, Vodacom seems to me gives the next months data pro rata. On the 31st of March my data balance was 78.54MB that then expires 31 Mar 2017 and my data for April is 19.51MB that Expires 30 Apr 2017. Why are they using my April data when my March data is not finished yet. Thus I then lost the 78.54 MB that evening and only have 19.51MB for April. This does not make any sense to me. Any system should first use the current months balances and then go over to the next month. This is just plain *****ing really.</p>
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Vodacom's replyOfficial
03 Apr 2017, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Apr 2017, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,