Data
<p>In February I upgraded my phone I got 10 GB data with my upgrade. Every time I did a balance enquiry it told me that my data expires 1 May 2017. Yesterday morning I recieved a SMS from Vodacom to tell me that my data has expired. I am not sure what happened but according to me yesterday was the 1'st of April not May. </p> <p>We are already paying a fortune on data in this country just for them to just take it because you haven't used it by a certain date.</p> <p>Day light ******* if you ask me.</p> <p> </p>
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Vodacom's replyOfficial
03 Apr 2017, 06:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Apr 2017, 06:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,