JJ
Julian J

1 reviews | Active since Apr 2017

02 Apr 2017, 11:38

Data

<p>Vodacom in general have gotten out of control with their data usage. 60 megabytes which would last me awhile on Facebook now lasts me 2 minutes. And when I phone customer care to ask why my data is getting taken so quickly they tell me it's my background apps... which I know is not the reason. Vodacom seriously needs to stop taking so much data for being on the web for 5 min! I have been a vodacom customer for 4 years now, and I'm going to be changing networks because of the outrageous amount of data vodacom consumes.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2017, 13:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,