1 reviews | Active since Feb 2017
<p>I have brought forward my Query to vodacom and there response has been *********.</p> <p>I bought 3 Gigs of data to which it just vanished?? I have a top up contract with them. They advised me that because i bought this they cannot trace whether i used the data or not. I am absalutely furious as they surely should be able to pick this up. I have not loaded data on my phone for a month or more because i am too scared the same thing will happen. This is completely unacceptable. I am not sure who to raiser my issues and concerns with. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I have yet to date received a phonecall in this regard.
Urgently advise.
I have yet to date received a phonecall in this regard.
Urgently advise.
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