data

<p>in december one day all data was suddenly lost. i reported and it was refunded. thanks. january 14th i recharged with 250mb. overnight while sleeping and phone was switched off it disapeared. i reported and a lady told me ruely that i must take my phone to vodacom to check update settings. after 3 years with this phone, my regular usage is 500mb per month and i know the settings. i received sms of how to check which i did. everything was and still is off. i recharged with 50mb for a test. imediately switched off my phone untill the next moring. 39mb left. i phoned again. was told the system says i was on internet. as i said my phone was off. 17th i recgarged again with 250mb. now only 50mb left. i dont have facebook, twitter or aNY of those crab. i whatsapp end read emails once a day. this is iregular and definetly wrong. vodacom consultant choose to believe the system rather than m. i understand that lots of people are taking chanses but i feel as a good cusyomer it is unfair to treat me like a teenager with no technology discipline. i know that i did noy use all that data. i would like the problem to be solved.</p>