LS
Leonora S
1 reviews | Active since Feb 2013
05 Dec 2016, 10:57
Data!!!!!!!!!!
<p>I bought 1gig data on 1 December 2016, I used 250mb of that data and not even a week later all my data and airtime is finished. Normally I would get a sms when my data is less than 300mb, but not this time. I hardly used any data but there’s nothing left. I don’t know how that’s even possible. A gig data lasts me a month, how can it now all of the sudden be finished in 5 days. It really doesn’t make any sense at all.</p> <p> </p> <p>I’m so frustrated with VODACOM. This is not the first time that I had trouble with them.</p> <p> </p> <p>It’s always a battle lately.</p>
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Replies (2)
Vodacom's replyOfficial
05 Dec 2016, 12:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2016, 12:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
LS
Leonora S's updateReviewer Update
06 Dec 2016, 09:10Vodacom doesnt even bother to get back to me about this problem. Ive got 3 contracts with them, i will be canceling all of them and i wont be paying a cent in. They are really the worst service provider ever!!!!
LS
Leonora S's update06 Dec 2016, 09:10
Reviewer Update
Vodacom doesnt even bother to get back to me about this problem. Ive got 3 contracts with them, i will be canceling all of them and i wont be paying a cent in. They are really the worst service provider ever!!!!