Data
<p>I just checked my statement and I am extremely shocked at how my data was calculated this month! I use one of those vodaphones and for the past months when I changed from Samsung to this phone the amount of data that I was using went down drastically, now you are telling me that my data usage for this month is over R1800 JUST FOR DATA??? You gotta be kidding me!!I am NOT going to pay this amount, this is ridiculous, how did you calculate this amount? Last I checked I had a limit on my phone, what happened to that? Once my account reaches a certain amount it would be soft locked, who authorised that to be removed? Whoever removed that limit is the one that will pay for this month's invoice because I will not be ********** my vodacom</p>
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Vodacom's replyOfficial
06 Oct 2016, 09:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2016, 09:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
12 Oct 2016, 13:496 days later and no one at Vodacom has bothered to contact me...
's update12 Oct 2016, 13:49
Reviewer Update
6 days later and no one at Vodacom has bothered to contact me...