Data ****

I upgraded my contract Sept 2021. My contract had a bonus 20G for 24 months. Without any notice this was terminated. I have called Vodacom 5 times now, every time I call I must tell my story. Ref numbers seems to be useless. depending on who you get they will be able to tell you whether or not they can see what the issue is. For the 5 calls I made I am promised the case it’s escalated they will rnevstigate and provide feedback within 48 hrs. To this date dololo. I have even asked to speak to the supervisor, they too are never available to solve the problem. 25yrs of being a loyal customer this is what I get.