Data

Item: Vodacom
Rating: 1
Author: Yashmika T

I am experiencing further problems with my new sim contract. It is in use in my mobile router. I have not turned on the router in the passed 2 days, yet the data decreases daily. I have has this problem with a contract prior. I regret taking this new contract with Vodacom given the past experience. It is one month of this new contract and their are multiple issues. Data allocation was also incorrect and I am 30GB short of anytime data

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Apr 2019, 10:41

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Apr 2019, 10:41

Official

Best regards,

Vodacom's replyOfficial

08 Apr 2019, 16:23

Dear Yashmika

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Apr 2019, 16:23

Official

Best regards,

Data

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