Data

I have been with Vodacom (on the same no for about 16 years now.) They phoned me on the 28th of October Re a promotion on 2Gigs Data for R119 including a ****le. They promised it would be delivered on 4 November. Today is the 9th and I haven't received anything yet I phoned them now and they the agent told me my application has been logged but the agent never submitted my application. WHY do they even phone you and make promises if they don't submit your request. I have already bought extra data this month (which I wasn't suppose to) because I haven't received my promised 2GB and ****le yet! Also, I am going through about 2-3GB data per month, which I don't understand, as I'm connected to WIFI at work all day. My friend who is with MTN goes through about 650MB for the whole month and is permanently on Facebook and Instagram. Im definitely changing to MTN when my contract runs out if Vodacom doesn't sort themselves out!