Data

On 18 February 2018 I bought a 2 gig data for my 072 number. The full amount of this transaction was R99.00 & this was valid for 7 days. To my surprise this morning I received a text message that confirmed that I am left with 246MB before 06h00. Within a second my data was depleted including data from my router. This is practically impossible, unjustified & unexplainable. Beginning of this week I ran out of data for my router & I loaded 500MB. Within three days all this data has vanished. I have been trying to load data on my router from 06h00 & I did this more than ten times by dialing *111. I ended loading data for my 072 number & still no success with the router number. I then called the customer call center & received the most inefficient assistance. Being told that “I have logged a call on your behalf is not assisting me’. It is now midday??♂️??♂️??♂️ & I am unable to use my laptop & continue with my work. I am defnitely porting my contract number to Telkom as all my data problems will vanish. Can someone from Vodacom call & inform as to when my router contract will come to an end. I am even prepared to pay for the remainder of this contract because I cannot take this anymore. Data problems should be the least of my problems & this is unacceptable honestly????. I have a business to run & trying to load data the whole morning is absolutely pathetic. I have been with Vodacom all my life & if this is the manner in which we have to part ways, so then be it. Telkom is the future honestly??????