BS
Boitumelo S
1 reviews | Active since Jan 2017
01 Dec 2017, 08:03
Data
Good day
Please assist, I just bought 60MB at 07:25, at 07:55 I get an sms to say I have less than 24MB. Can u please send me my usage report as I dnt agree with the statement.. Vodacom you are abusing us.. no wonder all your customers are going to Telkom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Dec 2017, 09:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2017, 09:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Dec 2017, 13:19Dear Boitumelo
I trust that you are well.
Kindly note that I have tried to make contact with you via telephone, but to no avail.
Please note that feedback was provided to you via sms.
Regards,
Vodacom Consumer Website Team
HS
Best regards,
Vodacom's reply01 Dec 2017, 13:19
Official
Dear Boitumelo
I trust that you are well.
Kindly note that I have tried to make contact with you via telephone, but to no avail.
Please note that feedback was provided to you via sms.
Regards,
Vodacom Consumer Website Team
HS
Best regards,