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suzanne S
1 reviews | Active since Nov 2017
29 Nov 2017, 16:18
DATA
I have a contract with Vodacom, I have notice this month my data disappears without me using my phone. I have wifi at home and only really use data when i am at work for this month I have exceeded my contract and been topping up on data. Please investigate the usuage as i have even changed my data setting
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Nov 2017, 06:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2017, 06:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2017, 14:40Hi Suzanne
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply12 Dec 2017, 14:40
Official
Hi Suzanne
As discussed feedback has been provided.
Have a pleasant day further!
Regards,
RJ
Best regards,