SM
Sikalengwe M
1 reviews | Active since Nov 2017
03 Nov 2017, 00:48
Data
I bought 1gb Tuesday by Friday morning my balance was 00 .I called the center and was told I was using Lte which I never chose .To my surprise I alwys buy 100mb of data and it will last 2 to 3 days .This is unacceptable I am changing to Mtn
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Nov 2017, 06:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2017, 06:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Nov 2017, 09:51Dear Sikalengwe
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply03 Nov 2017, 09:51
Official
Dear Sikalengwe
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,