DATA

Item: Vodacom
Rating: 1
Author: londiwe C

Vodacom, is there a problem we should know about, i have bought 3 sets of data bundles today in a space of an hour but its all just vanishing.

i bought R12 30MB times two and it just flew and than the promotional data dailing *123# and in 10 minutes im loosing all my data.

please help

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Oct 2017, 14:19

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply10 Oct 2017, 14:19

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

18 Oct 2017, 13:51

Dear Londiwe Chili,

I do apologise for the delay in response.

I've responded to you via SMS with feedback.

Regards,

Best regards,

Vodacom's reply18 Oct 2017, 13:51

Official

Dear Londiwe Chili,

I do apologise for the delay in response.

I've responded to you via SMS with feedback.

Regards,

Best regards,