Data

Item: Vodacom
Rating: 1
Author: Nicolaas C

Yesterday at 10h56 i bought 500x2MB data from my cell phone app on promotion double data. Well guess what only received 500mb x1 not 2. I have reported Vodacom to the Consumer Protection board. Data dissapearing fast!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

27 Sept 2017, 06:28

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply27 Sept 2017, 06:28

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

27 Sept 2017, 09:33

Good Day Nicolaas,

Thank you for taking the time to voice your enquiry.

Pleas note that feedback was provided via sms.

Regards

Best regards,

Vodacom's reply27 Sept 2017, 09:33

Official

Good Day Nicolaas,

Thank you for taking the time to voice your enquiry.

Pleas note that feedback was provided via sms.

Regards

Best regards,

Data

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