bM
bongani M
1 reviews | Active since May 2013
04 Sept 2019, 18:10
Data 1GB from Vodacom gone in less than and hour while the cellphone data was off
I normally get data of 1GB every month on 01.09.2019 I received 1GB and in less than an hour my date gone missing and Vodacom send sms indicate the balance of my account whereas my data was off and I did call and the lady confirmed to me she couldn’t see that I used my data but still my data was not pay back
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Vodacom's replyOfficial
05 Sept 2019, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2019, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team