ZM
Zodwa M
1 reviews | Active since Dec 2020
31 Dec 2020, 10:58
Data
I just bought 1gb data from vodacom it didn't even last for 2hours i didn't stream any movies nor download any i was just on facebook, ai noooo vodacom is robbing people geez! I hate this network, i wish i couls just cancel my contract with it
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Replies (2)
Vodacom's replyOfficial
31 Dec 2020, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Dec 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Dec 2020, 11:51Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, our records indicate that the data was allocated and used. As discussed, kindly monitor and track data usage via the data monitoring tool on the device. We assisted and loaded 500MB as a gesture.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, our records indicate that the data was allocated and used. As discussed, kindly monitor and track data usage via the data monitoring tool on the device. We assisted and loaded 500MB as a gesture.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Dec 2020, 11:51
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, our records indicate that the data was allocated and used. As discussed, kindly monitor and track data usage via the data monitoring tool on the device. We assisted and loaded 500MB as a gesture.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, our records indicate that the data was allocated and used. As discussed, kindly monitor and track data usage via the data monitoring tool on the device. We assisted and loaded 500MB as a gesture.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,