YT
Yashmika T
1 reviews | Active since Sept 2017
17 Sept 2019, 16:08
Data
I am having problems yet again with my data consumption. It was a sim only deal with 60GB which I utilise in a router. However, I have not switched the router on in weeks yet my data is depleted daily as I check on my Vodacom app . This is really beyons frustrating and upsetting as I am repeatedly paying for services that are not beneficial , instead I'm ****** continuously. Please advise accordingly
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Replies (2)
Vodacom's replyOfficial
18 Sept 2019, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Oct 2019, 10:22Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query.
Regards,Consumer Website Team
Regards,Consumer Website Team
Vodacom's reply04 Oct 2019, 10:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query.
Regards,Consumer Website Team
Regards,Consumer Website Team