VV
Vanessa V

1 reviews | Active since Nov 2020

08 Sept 2025, 11:10

dangerous

itc you even if accounts are paid in time. we have spoken to vodacom they apoligized and promised to fix it but nothing gets done we have a bad credit name and we dont owe them anything our accounts are always paid on time with no effort needed to even ask us for anything but still they give us a bad credit saying accounts are not paid but even on their system it shows otherwise.

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2025, 11:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team