GM
Grace M
1 reviews | Active since May 2016
21 Jul 2019, 00:17
Danger to safety
I almost got involved in a car accident because of this stupid. I used Huawei p20 lite and everytime 7 connect it to Bluetooth it disconnects itself, I took it to the Repairs Centre in Melrose Arch and they told me to update the app but still. I constantly put my life in jeopardy using my phone write driving because of this stupid phone
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Replies (2)
Vodacom's replyOfficial
21 Jul 2019, 11:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2019, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Jul 2019, 18:03Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
I tried to reach you telephonically and the person that answered your phone did confirm that your query is resolved.
Apologies for any delays and inconvenience this may have caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
I tried to reach you telephonically and the person that answered your phone did confirm that your query is resolved.
Apologies for any delays and inconvenience this may have caused.
Regards
Vodacom Consumer Website Team
Vodacom's reply25 Jul 2019, 18:03
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
I tried to reach you telephonically and the person that answered your phone did confirm that your query is resolved.
Apologies for any delays and inconvenience this may have caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
I tried to reach you telephonically and the person that answered your phone did confirm that your query is resolved.
Apologies for any delays and inconvenience this may have caused.
Regards
Vodacom Consumer Website Team