1 reviews | Active since Oct 2016
Damn poor service received from vodacom
<p>I am complaining for the second time on Hellopeter with regards to Vodacoms pathetic service. I was contacted via email on the 3rd of November from Roderique Lategan at vodacom. The reference number was EC-04FN-2XQZZ. I explained my initial situation and up to date I have heard nothing from vodacom. If this is the way they respond and treat their cusotmers I wish to have nothing to do with them anymore. I refuse to pay for a cellphone that I have received that has gone in for repairs 5 times and that is still not repaired. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We note your comments in this regard. We have escalated this matter to the Repairs Escalation Desk for review and feedback.
Regards
RoderiqueLategan
Dear Customer
We note your comments in this regard. We have escalated this matter to the Repairs Escalation Desk for review and feedback.
Regards
RoderiqueLategan