CH
Charmaine H

1 reviews | Active since Oct 2016

03 Nov 2016, 11:42

Damn Poor Service

<p>I pretty much got a phone through Vodacom in April</p> <p>Since April to date, I have had to send my phone in 5 times!</p> <p> </p> <p>The problem never gets resolved</p> <p>The problem never gets treated as a matter of urgency</p> <p>I have to beg for a loan phone</p> <p>I still get debit ordered for the full contract amount even though my phone comes back with the same problem</p> <p>Customer Service is a huge joke</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team