CP
Cl;audine Poonsamy

1 reviews | Active since Mar 2011

15 Mar 2016, 10:39

DAMAGED GOODS- NO REPAIR- NO RESPONSE

I AM AT MY WITS END WITH VODACOM SOUTH AFRICA. APART FROM THE PATHETIC NETWORK SERVICES, THERE IS STILL A LACK OF CUSTOMER SERVICE. THIS IS THE SECOND HELLO PETER COMPLAINT IN A WEEK. I RECEIVED A CALL A CALL FROM CANDICE MAJOR WHO AGREED TO ASSIST ME, UPON SENDING HER A FOLLOW UP E-MAIL, SHE ADVISED THAT SHE HAS ASKED THE REPAIR CENTER TO CONTACT ME WHICH NEVER HAPPENED. I HAVE SENT HER SEVERAL E-MAILS REQUESTING, NO BEGGING FOR FEEDBACK BUT TO NO AVAIL. <br> <br> I WANT ANSWERS!!!! I WANT SOMEONE WHO IS COMPETENT TO HANDLE MY QUERY AS I DO NOT WISH TO DO BUSINESS WITH VODACOM AT THE MOMENT. <br> <br> THIS IS ACTUALLY DISGUSTING, THE LEVEL ON WHICH THERE IS A LACK OF SERVICE FROM VODACOM.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 10:56
Official
Hello Claudine,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team