CP
Cl;audine Poonsamy
1 reviews | Active since Mar 2011
15 Mar 2016, 10:39
DAMAGED GOODS- NO REPAIR- NO RESPONSE
I AM AT MY WITS END WITH VODACOM SOUTH AFRICA. APART FROM THE PATHETIC NETWORK SERVICES, THERE IS STILL A LACK OF CUSTOMER SERVICE. THIS IS THE SECOND HELLO PETER COMPLAINT IN A WEEK. I RECEIVED A CALL A CALL FROM CANDICE MAJOR WHO AGREED TO ASSIST ME, UPON SENDING HER A FOLLOW UP E-MAIL, SHE ADVISED THAT SHE HAS ASKED THE REPAIR CENTER TO CONTACT ME WHICH NEVER HAPPENED. I HAVE SENT HER SEVERAL E-MAILS REQUESTING, NO BEGGING FOR FEEDBACK BUT TO NO AVAIL. <br> <br> I WANT ANSWERS!!!! I WANT SOMEONE WHO IS COMPETENT TO HANDLE MY QUERY AS I DO NOT WISH TO DO BUSINESS WITH VODACOM AT THE MOMENT. <br> <br> THIS IS ACTUALLY DISGUSTING, THE LEVEL ON WHICH THERE IS A LACK OF SERVICE FROM VODACOM.
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Replies (1)Vodacom's replyOfficial
15 Mar 2016, 10:56Hello Claudine,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply15 Mar 2016, 10:56
Official
Hello Claudine,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
