LL
Leslie L
1 reviews | Active since Dec 2021
20 Dec 2021, 15:34
Damage to my property during Fibre installation
Hi, just an update... Vodacom Representatives did pitch up at my residence today (without an appointment I must add but I am not perturbed about that, I'm just glad that they're here). For safety reasons, I insisted on them putting on their masks, which they did. Only problem now is that, whilst digging a trench for the cable, they hit my water mains pipe & it burst, my property is a mess. Just thought I'd let you know. ☹️
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Replies (1)Vodacom's replyOfficial
20 Dec 2021, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
