MM
Morne M
1 reviews | Active since Jul 2015
28 Aug 2015, 08:35
Damage to goods, bad service,no following up
I all ready logged a complain of 9July and comment on it but i received no reply so i am posting the reply as a new incident. on 18August I received a phone call on 21 July 2015 from Moddy Motebejane asking if someone phoned me regarding my complained. I told her \no"and she did apologized and she forward me a sms with a reference number (EC-0WEY-26WXSQ) saying that if I do not hear from anyone in 3 Days I must send an email to [Email Removed] this email i allready send on 27 July and i have received NO respons at all. I know whats customer service and i know how to treat customers"
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Vodacom's replyOfficial
28 Aug 2015, 13:58Hello M.Maritz,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply28 Aug 2015, 13:58
Official
Hello M.Maritz,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM