damage repair-job ***8

Good day, I booked my blackberry phone in on the 01.12.2014. On the 24.12.2014 I was phoned saying there's a quote of R913 for liquid damage. I rejected the quote on the very same day as I felt its impossible. Everything was working on my phone but it could not read my sim .I requesting that they send it back. On 6.01.2015 the phone was received back from the supplier but I could only pick the phone up on the 24.01.2015. When I received the phone back it was cracked in 3 places and refused to take the phone. As for Vodacom they blamed the courier but the phone was sent to them wrapped in bubble wrap in a box. On the 9.02.15 Sunet sent an email saying that they will repair the casing only but not the liquid damage. How do I know that the liquid damage wasn't cause by them also. Yes, I was sent a photo but for me that does not mean anything. They did not even admit to the cracks on the phone. <br> <br> I am very unhappy with the service. I've been without a phone for more than two months and I am still waiting. They don't care if you being inconvenienced. All I want is a phone that works.<br> <br> Thanks,<br> Joslyn<br> <br>