Damage New Cellphone Vodacom Malmesbury
<p>Bought a new phone huawei Nova cash for R6500 </p> <p>At Malmesbury VodacomShop..</p> <p>I only have this phone for a few days and its been heating up and gives a funny burn smell at the back when i'm doing calls receiving and dailing,chatting...</p> <p> </p> <p>I went to the shop today to ask for assistance with this problem they told me that it will take 3weeks for repair i asked them if it will be possible to get a fone while my only fone is in repair they said no they can not..</p> <p>I explained to the manager that i do not have another phone for this is the only phone i have..then she told me to fix my own at my own expense in somerset-west ..while my new phone have a 2year warranty..</p> <p>I really need some advice on this please</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
