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Nas N

1 reviews | Active since Mar 2017

31 Mar 2017, 11:12

Daily free calls a rip-off!

<p>I am on the daily free call plan with vodacom. It means that I pay for the first 3 minutes and then get the rest for free. But lately (last few weeks), Vodacom cuts me off just before I reach 3 minutes, so that I have to start at the beginning. My calls don't get cut off when someone else calls me on a different plan, only when I am on this plan. It is Vodacom's sneaky way of ripping me off!</p>

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Replies (2)
Vodacom
Vodacom's reply31 Mar 2017, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Mar 2017, 15:15
Official

Dear Nas,

Feedback has been provided to you via email.

Regards,

UW