Daily Dishonesty
<p>I bought a 50MB power bundle and later recharged my account with a 30 day 1Gig bundle. Since the 50Mb ran out, I receive a daily message alerting me that I have NO ACTIVE INTERNET and it opens the buy now functionality immediately on my screen. This, wile I still have almost a full gigabyte of internet active on my account.</p> <p>They caught me! I recharged with another gig for 30 days because I believed I had NO Internet. Their daily sms does NOT SPECIFY THEY MEAN POWER INTERNET :</p> <p> </p> <p>You have no active Internet bundles. To save, buy a 50MB data bundle for R4 (8c per MB). To buy now dial *111*96#. To opt out SMS END to 100.</p> <p>This to me is a **** ru by a legitimate company. </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Renette
Please be advised that feedback has been sent to you via SMS.
Regards,
RJ
Dear Renette
Please be advised that feedback has been sent to you via SMS.
Regards,
RJ
