JS
Jabulile S

1 reviews | Active since May 2014

01 Apr 2025, 12:14

Daily Calls For Fradulent doing!

I have consistently been contacted by Vodacom's debt attorneys for my *****ulent Vodacom account. On the 1st of April, I was approached by a lady from the HP Attorneys on behalf of Vodacom - her name is Nadia. She informed me that they had assigned my case to them and that I needed to follow up. I have informed her my case was meant to be long closed as I was contacted by Vodacom at the beginning of this year. I asked Nadia, if could she not verify this with Vodacom and she said she could not contact Vodacom. I then said I can show her proof of all my communication. I am very disappointed with Vodacom this case was meant to be concluded.

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2025, 14:17
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team