MJ
Manie J
1 reviews | Active since Jun 2016
06 Nov 2019, 12:22
Dailight ******* on WhatsApp Ticket
WhatsApp and Social tickets not working. Agent unable to give feedback on how long. Advised not to buy WhatsApp ticket but normal data which cost 5 times more. Not fair to me as I have a ticket that is not working. Vodacom again show that they do not care about consumers, but rather chasing profits.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Nov 2019, 13:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team