RG
Ruan G

1 reviews | Active since Feb 2020

30 Mar 2023, 11:32

*******

This is my 3rd or 4th Hello Peter review. I have already requested cancelation on my fiber a month ago. After multiple back and forth emails as well, Vodacom scheduled cancelation for end of May where I explicitly said we will be moving out of the unit in April which is why I requested cancelation a month in advance. We previously struggled to cancel my fiancés month to month cellphone contract for almost an entire year. I have requested cancelation a month in advance and I will not be liable for the May fees due to Vodacoms poor service.

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2023, 11:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team