*******

I bought Vodacom airtime vouchers. On the voucher its printed they Valid for 2 years so I have time to use them at my own discresion.... PROBLEM is someone else used my vouchers. Now i went to PEP stores where I bought the vouchers and was told that this happens and usually its sorted out in 2 to 3 days. MONTHS later they tell me that nothing can be sorted. NOTHING!!!!! IF it happens usually then they should be replacing my Vouchers that were used by other people. VODACOM just does not care at all.

Someone is somehow getting hold of the vouchers and using them. THEY were all used on the same day but by different numbers. Sadly customer care can only give me some of the cell number but not the full numbers as they don't have access to it. SO HOW CAN WE AS A CUSTOMER TRUST THEM?????

On the vouchers its printed 2 years to use. I bought them in FEBRUARY 2025 and they were used in NOVEMER 2025.

*******. That is what VODACOM AND PEP ARE. THIESVES!!!!!