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I've been without fibre for over 3 weeks now. Speaking to Vodacom almost every day and eveytime htey just keep logging new tickets. I closed my Vodacom account due to the incompetence and reopened it a few days ago which was acknowledged. They just sent an email to confirm cancellation... No one seems to know what's cracking and I haven't seen a single technician at my premises to at least look at the problem. Perhaps Vodacom can respond to me here as to what is actually going on because your service center seems very confused, incapable or disinterest in remeding the problem. In the meantime I'm losing business since I work from home, not that you care Vodacom.

Please if anyone can tell me why this is the case I'd appreciate it.