****d by Vodacom data subscription ****
<p>I am no longer a fan of Vodacom!!!</p> <p>Shocking service. Thieving structures and absolutely no desire to find a solution to the **** you call billing. I have had my contract for over 5 years now. I run on average a R2500 bill. Have 20gb on my contract and on wi-fi 90% of the time, yet apparently I have in the last 2 months used that and R3000 more of data???</p> <p>Your call center is operating at the same pace of your constant network drops (By which I'm being sarcastic, you have no pace)</p> <p>I experience and lose business with, so when I call in to report this nonsense the calls drops. And not one can be bothered to call me back and resolve. Should I perhaps start invoicing you for the wi-fi, contracts lost and dropped calls I have paid for while paying your subscription?</p> <p>I expect to be contacted with extreme urgency. Or maybe you are in undated with many more of these complaints because of your terrifying service. I cannot believe you expect us to pay for this ****.The consumer commission will have a field day with this *******...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
Good Day
Kindly note that feedback has been sent to you.
Regards
Dc
Best regards,
