ZS
Zettie S
1 reviews | Active since Apr 2022
20 Apr 2026, 08:22
Cyber security issues at VODACOM?
I left my phone at home while I was out all day! I had no access to my phone! I did not have my phone at hand! I just got home. It is 17h17 There are so many OTM‘s past to my account that I did not access at all! What is going on at Vodacom ? Is Vodacom cyber security totally in shambles? Why did I get all these messages? What is going on Vodacom ? Is Vodacom being hacked or is there internal leakage pull up your socks Vodacom ?!!!!! (Screenshots of multiple SMS messages from Vodacom available on request as it cannot be attached to this review)
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Apr 2026, 10:00 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Apr 2026, 10:00
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 May 2026, 18:08Dear Zettie, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply02 May 2026, 18:08
Official
Dear Zettie, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards, Consumer Website Team
Best regards,