GE
Gys E
1 reviews | Active since Oct 2009
04 May 2021, 10:34
Cut your service if it is a public holiday.
Even if you pay by debit order Vodacom cut your service if there system does not take the debit order when it is a public holiday . Then if you phone them they tell it will take 3 days to reactivate your service. Your account is up to date but because they don't take debit order there is nothing they can do.
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Vodacom's replyOfficial
04 May 2021, 10:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team