vM
vicky M

1 reviews | Active since Jan 2013

02 Nov 2015, 09:05

CUT OFF

I have 14 accounts with Vodacom, I run my entire business off of Vodacom, due to some glitch in the system my entire business is shut down. My debit order is due to go off on the 1st, but the call centre says they will take it off today, in the interim though they have disconnected all 14 of my lines pending payment. I have been a loyal customer to Vodacom for years and this is how they treat me for something that isn't even my fault. Disgusted at the level of service!!!!! totally unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2015, 12:21
Official
Hello vicky89,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,