Cut me off when stores are all closed
<p>How is this useless organization - my work phone has been transferred into my name on a pre-paid basis. I have bought airtime and data. But these clowns then decide to suspend my service as I have not done RICA yet - they waited until all the stores are closed for the rest of the weekend so I cannot do this now. The only reason I haven't done this is I expected transfer only from the end of April. So I now have no phone for the rest of the weekend. *********** idiots </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
"In due course" will achieve absolutely nothing!! How can you deactivate a line when all your shops in my area are closed so there's absolutely nothing I can do about it? Whose brain dead decision was this to deliberately hugely inconvenience a customer like this? Your standard response is unhelpful and, to some extent, insulting.
"In due course" will achieve absolutely nothing!! How can you deactivate a line when all your shops in my area are closed so there's absolutely nothing I can do about it? Whose brain dead decision was this to deliberately hugely inconvenience a customer like this? Your standard response is unhelpful and, to some extent, insulting.