PJ
Pieter J
1 reviews | Active since May 2015
05 May 2015, 17:05
Customers important?
Went to the Menlyn Vodacom customer center on two occasions, on 14 April 2015, the second visit, to ensure that I get my monthly billing sent to my email address. This took me a total of approx. 2 hrs. Went there today, 05 May 2015 as I did on the previous two occasions for the same reason (not receiving accounts but my debit order is OK!!) and were told I will have to wait 1h30 min. For a third \session"for the same request. Lodged a complaint on 14 April 2015"
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Vodacom's replyOfficial
06 May 2015, 09:58Hello pivj,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 May 2015, 09:58
Official
Hello pivj,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,