Customers be warned!!!!!

I have been having a R59 data contract with Vodacom which was due for an upgrade in February this year. March upon going to one of the Vodacom outlets I learnt in dismay that my contract has been upgrade at Vodacom 4 U Greenstone by a consultant named Sydwell to a higher Smart Package of around R589 pm. A samsung latest tablets has been taken on the account. I could not be assisted and was sent to Greenstone branch for further clarity. Upon arrival I learnt that a ********** ID with my details but different image had been for an upgrade, such was shown to me. I than requested for the signed copies which were than refused to me by the Store Manager Shaun as per their company policy. I was than referred ( again) to the police station for an affidavit, which I immediately did and went back to the shop to submit. A couple of days later I was called by one of their employee ( David) requesting me yet again to forward these very same documents as the ones I submitted has been misplaced. Again I comp****. It's been more than a month now, but no feedback has been brought to my attention after numerous attempts to get answers from the shop. I have wasted enough resources,am gatvol