1 reviews | Active since Nov 2017
Customers are clearly of no importance!
It has been more than 2 months since I have complained about the PATHETIC service that I have received from Vodacom's customer service, and Vodacom has not contacted me to address the issue. Instead I have been receiving invoices from them on a service that I cancelled in November 2017. I am extremely frustrated with Vodacom and will never use or refer them to anyone. Please contact me Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Prianne Govinden,
I do apologise for the late response.
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Dear Prianne Govinden,
I do apologise for the late response.
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW