*********** Customers

So I wanted to downgrade my fibre because of the price increase and I did it early. Phoned to downgrade from a 50Mbps line to a 20Mbps line I was told the line will be R599.00 per month inc vat, I said yes because I wanted to pay less. Received my account today got billed for the 50Mbps line in February and got billed for the 20Mbps line in the same month - how does one household use both lines? Also got bill R633.43 for the new line that was suppose to be R599.00 per month. Vodacom is *********** there customers check your bills!!! I am stopping the debit order tomorrow until I receive my credit for this incorrect billing. SR***