Customer-WORST EVER CARE!

My account has been over R1,500 nearly every month WHILE I am on contract therefore I had requested my itemised billing and this was since 2nd September 2015. I refused to pay R22.80 due to the long wait! I get told to send a copy of my ID and a signed letter stating I want my itemised billing - I then have to follow up with Vodacom because STILL nothing happens! When I refused to pay the R22.80 due to the time I have had to wait for my itemised billing I get told that they cannot help me and when I respond to that stupid message I do not hear from Vodacom....I have sent email after email and am getting IRRITATED beyond belief!<br> I REFUSE TO PAY THE R22.80 per BILLING AS WELL AS TAKING ANOTHER STUPID CALL FROM CUSTOMER CARE!!! Who in addition now need my information AGAIN due to *****!??? REALLY!<br> F YOU VODACOM AND YOUR STUPID SERVICE!!!<br> I DO NOT WANT A CALL FROM VODACOM I WANT MY ITEMISED BILLING SENT TO ME FROM JANUARY 01 - UP TO DATE 2015 END OF STORY!!!